Algonquin Arts

Employment

Box Office Associate

Schedule: Part Time - 6 to 10 hours per week (average - specific hours listed below)
Start Date: Approximately June 25, 2018
Reports To: Patron Services Manager
Compensation: $13/hour

OVERVIEW

The Box Office Associate provides customer service as working from the Algonquin Box Office. The Box Office Associate reports to the Patron Services Manager, working in the marketing department. Assigned shifts are Monday afternoons, Sunday afternoons, select Friday & Saturday nights, and additional shifts when assigned.

RESPONSIBILITIES

  1. Box Office (Approximately 10 hours per week)
    1. Operate Algonquin's storefront, serving walk in patrons as well as taking phone orders
      1. Mondays: 11 a.m.-6 p.m.
      2. Pre-Show Shifts
        1. Friday Nights (approximately 15 per year)
        2. Saturday Afternoons and/or Nights (approximately 30 per year)
        3. Sunday Afternoons - 1:30 - 3:30 p.m. (approximately 26 per year)
        4. Occasional weekday mornings (Education Series)
        5. Occasional weekday coverage for sick days/vacation (as needed, based on availability)
        6. List of Tentative Weekend Dates Through May 2019 Listed Below
    2. Box Office functions include
      1. Maintain accurate patron records
      2. Process ticket sales and individual contributions
      3. Answer patron calls and email correspondence
      4. Printing & sorting will call
      5. Administrative support

QUALIFICATIONS

  1. Experience working in ticket sales software and in a box office environment.
  2. In lieu of ticket software knowledge, computer and internet savvy a must!
  3. Customer service experience. Ability to stay calm under pressure.
  4. Strong ability with basic Microsoft Office programs: Word, Excel, Outlook.
  5. General knowledge of all aspects of the arts, especially theatre.
  6. Understanding of and willingness to enthusiastically support the Algonquin Arts Theatre mission.

SHOW DATES/TIMES

Subject to change. The majority of dates are finalized, but we may add more performances. Not all Friday & Saturday evenings listed will be required - scheduling to be worked out with Patron Services Manager based on volume of sales for a performance. All Sunday dates mandatory.

Friday Nights (Usually 6:15-8:15 p.m.)
July 20, 27; August 10, 17; October 19; November 2, 30; December 7; February 1; April 12, May 10, 17

Saturday Afternoons (Usually 12:15-2:15 p.m.)
July 14, 21; October 20; December 1, 8, 15, 22; January 26; February 2, 9, April 13, May 11, 18

Saturday Evenings (Usually 6:15-8:15 p.m.)
July 14, 28; August 11, 18, 25; October 6, 13, 20; November 17; December 1, 8, 15; January 26; February 2, 9, 24; March 2, 30; April 6, 13; May 11, 18

Sunday Afternoons (usually 1:15-3:15 p.m.):
July 15, 22, 29; August 12, 19, 26; October 7, 14, 21, 28; November 11; December 2, 9, 16, 23; January 6, 27; February 2, 24; March 3, 10, 31; April 7, 14, 28; May 12, 19

Misc: Monday, December 31, 4-9:30 p.m.

Creative Team / Production Crew

Algonquin Arts Theatre accepts resumes for directors, musical directors, choreographers, designers (scenic, lighting, costumes, props) stage managers and stage technicians on a rolling basis.

We currently have limited positions available for our 2017-2018 Season (July 2017 to May 2018), but accept resumes for consideration for future productions or other special projects.

Please submit a cover letter and resume via email to [email protected]. No phone calls, please. Please note that housing is not available.